Publication date :
1 June 2020
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This framework agreement is the shared commitment of the European cross-sectoral social partners to optimise the benefits and deal with the challenges of digitalisation in the world of work.



This Autonomous Agreement has been concluded by the European cross-sectoral social partners and applies to the whole of the EU/EEA.

It covers all workers and employers in the public and private sectors and in all economic activities including in activities using online platforms where an employment relationship exists, as defined nationally.

When referring to ‘enterprises’ in this agreement, we mean organisations from private and public sector.

When referring to ‘workers representatives’ in this agreement, the prerogatives of trade union representatives are to be recognised, in accordance with national law and practice.



This framework agreement aims to:

  • Raise awareness and improve understanding of employers, workers and their representatives of the opportunities and challenges in the world of work resulting from the digital transformation;
  • Provide an action-oriented framework to encourage, guide and assist employers, workers and their representatives in devising measures and actions aimed at reaping these opportunities and dealing with the challenges, whilst taking into account existing initiatives, practices and collective agreements;
  • Encourage a partnership approach between employers, workers and their representatives;
  • Support development of a human-oriented approach to integration of digital technology in the world of work, to support/assist workers and enhance productivity;


  • Outlining a joint dynamic circular process, which takes into account the different roles and responsibilities of the different actors and can be tailored to different national, sectoral and/or enterprise situations, industrial relations systems, jobs and different digital technologies/tools;
  • Highlighting concrete approaches, actions and measures, which employers, workers and their representatives can use, according to their specific needs and circumstances, to tackle topics such as skills, work organisation and working conditions.


European Social Partners Agreement on Digitalisation 2020.pdf
Framework Agreement on Digitalisation_CZ.pdf- Czech Download
Framework Agreement on Digitalisation_DE.pdf- German Download
Framework Agreement on Digitalisation - Ilustration Partnership Process_DE.pdf- German Download
Framework Agreement on Digitalisation_EE.pdf- Estonian Download
Framework Agreement on Digitalisation - Ilustration Partnership Process_EE.pdf Download
Framework Agreement on Digitalisation_ES.pdf- Spanish Download
Framework Agreement on Digitalisation_FR.pdf- French Download
Framework Agreement on Digitalisation_HU.pdf- Hungarian Download
Framework Agreement on Digitalisation_NL.pdf- Dutch Download
Framework Agreement on Digitalisation_PL- Polish Download
Framework Agreement on Digitalisation_RO.pdf- Romanian Download
Framework Agreement on Digitalisation_SK- Slovakian Download
Implementation of the Digitalisation agreement_2nd Joint report.pdf
Implementation of the Digitalisation agreement_1st Joint report.pdf
ETUC Interpretation Guide Digitalisation Agreement
ETUC_Interpretation guide for digitalisation agreement_DE_v2.pdf- German Download
ETUC_Interpretation guide for digitalisation agreement_ES_v2.pdf- Spanish Download
ETUC_Interpretation guide for digitalisation agreement_FR_v3_compressed.pdf- French Download
ETUC_Interpretation guide for digitalisation agreement_HU_v1.pdf- Hungarian Download
ETUC_Interpretation guide for digitalisation agreement_PL_v2.pdf- Polish Download
ETUC_Interpretation guide for digitalisation agreement_RO_v2_compressed.pdf- Romanian Download